Refund / Return Policy
Returns
You may request a return within 30 days of delivery if the item is unused and in original packaging.
How to return
Email support@tildan.com with your order number. We will send return instructions.
Refunds
Refunds are issued to the original payment method within 5–10 business days after we inspect the return.
Tildan is operated by Shenzhen Xiayi E-commerce Co., Ltd.
Company Name: Shenzhen Xiayi E-commerce Co., Ltd.
Address: Room 501, No. 13 Ailian Road, Ailian Community, Longcheng Subdistrict, Longgang District, Shenzhen, Guangdong, China
Phone: +86 18508696915
Email: support@tildan.com