Refund / Return Policy

Tildan

Returns

You may request a return within 30 days of delivery if the item is unused and in original packaging.

How to return

Email support@tildan.com with your order number. We will send return instructions.

Refunds

Refunds are issued to the original payment method within 5–10 business days after we inspect the return.


Tildan is operated by Shenzhen Xiayi E-commerce Co., Ltd.

Company Name: Shenzhen Xiayi E-commerce Co., Ltd.

Address: Room 501, No. 13 Ailian Road, Ailian Community, Longcheng Subdistrict, Longgang District, Shenzhen, Guangdong, China

Phone: +86 18508696915

Email: support@tildan.com